Introduction

This Privacy Policy explains how puphip.com (“we”, “our”, or “us”) collects, processes, and protects your personal data when you use our website https://puphip.com (the “Platform”).

By using our services or providing personal data, you agree to the terms outlined in this Privacy Policy, our Terms of Use, and other applicable agreements. If you do not consent, please refrain from using the Platform.

Data Collection

We may collect information such as your name, contact details, payment info, identity verification documents, and biometric data (if required for specific features). Some of this data is collected during account registration or through your interactions with the Platform.

Tracking tools may be used to collect behavioral data to improve user experience. Data shared with third-party partners is governed by their policies.

Use of Information

Your data is used for order processing, customer support, fraud prevention, service enhancement, and marketing. We may contact you via phone, SMS, email, or other communication channels for legitimate business purposes.

Data Sharing

We may share your data with:

  • Our affiliates and group companies
  • Third-party sellers or service providers
  • Government or law enforcement agencies when legally required

We will never ask for sensitive details like your bank passwords via calls or emails. Report any such incident immediately to the authorities.

Security Practices

We implement reasonable security practices to safeguard your data. However, internet-based transmission is not 100% secure. Users are responsible for keeping their login credentials confidential.

Data Retention & Deletion

You may delete your account via your profile settings or by contacting us. We may retain certain data for legal, security, or analytical purposes even after account deletion.

Your Rights

You can access, modify, or update your data via the Platform’s user interface.

Consent and Communication

By sharing data, you consent to our processing it as per this policy. You may withdraw your consent by contacting the designated Grievance Officer. Withdrawal may limit your access to services.

Policy Updates

This Privacy Policy is subject to updates. You are advised to check it regularly for any changes. Significant updates may be communicated via notifications or email.

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