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Return and Shipping Policy
Order Timeline
Orders will be delivered within 5 business days.
Refund Timelines
Upon approval, refunds will be processed within 2 business days.
Order Cancellation
Cancellations are accepted within 2 days of placing the order unless the product is already shipped or dispatched. You may refuse delivery in such cases.
Non-cancellable Items
Items such as perishables (e.g., pet product, food) cannot be cancelled once ordered unless there’s a proven issue with quality.
Damaged Products
If you receive defective or damaged goods, contact customer support within 2 days return. The seller will validate your claim and initiate a refund or replacement as deemed fit.
Warranty Issues
For products with manufacturer warranties, claims should be made directly with the manufacturer.